What should I do if I do not receive the diamond after recharging?

Please confirm the method of your recharge and provide information follow the tips below:

1. Google Play

Please contact GM and procide your character name,server,recharge time and GPA number.You can check GPA number in Google Pay like this:GPA.1234-1234-12345

GPA search link：https://support.google.com/googleplay/answer/2850369?hl=en

2.App Store

In the Login page,Tap the red circle about three seconds then you can search the fail order.Then please copy it then send to us.

3. Other Recharge Methods

   Provide us your char name,server,Card-Pin,password,recharge time,recharge amount and purchase item.